Refund policy
At Rosefinch Coffee Page, we carefully curate every book, stationery item, and lifestyle product with love and intention. We hope you enjoy your order as much as we enjoyed preparing it for you.
Returns
We accept returns within 14 days of delivery for unused and unopened items in their original condition and packaging.
To request a return, please contact us at:
rosefinchcoffeepage@gmail.com
Please include:
- Your order number
- Item(s) you wish to return
- Reason for return
Non-Returnable Items
For hygiene and quality reasons, the following items are final sale:
- Opened coffee products
- Digital products
- Gift cards
- Used journals or stationery
- Sale or clearance items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will gladly arrange a replacement or refund where appropriate.
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days after the returned item has been received and inspected.
Shipping fees are non-refundable unless the error was caused by us.